Warranty

Limited Warranty

FlushStar Marine Systems warrants that all FlushStar products are free from defects in materials and workmanship under normal use and service for a period of three (3) years from the original date of purchase, as evidenced by the original sales receipt, invoice, or other proof of purchase.

If a product is determined by FlushStar Marine Systems to be defective during the warranty period, FlushStar Marine Systems will, at its sole discretion, repair or replace the defective product or component with new or refurbished parts of equal or greater functionality and performance.

Warranty Claims & Returns

Products submitted for warranty evaluation must first receive a Return Material Authorization (RMA) Number from FlushStar Marine Systems.

Customers are responsible for shipping products to FlushStar Marine Systems for inspection and evaluation. Products returned without an authorized RMA number may be refused and returned at the sender's expense.

If a warranty claim is approved, FlushStar Marine Systems will cover the cost of return shipping for repaired or replacement products within the continental United States.

Warranty Exclusions

This limited warranty does not cover damage, malfunction, or failure resulting from: improper installation, operation, or maintenance; neglect, abuse, misuse, or accidental damage; unauthorized repairs, modifications, or alterations; use of non-approved replacement parts, accessories, or components; exposure to fire, flooding, lightning, freezing, or other acts of nature; corrosion caused by improper maintenance or environmental conditions; installation that does not comply with FlushStar Marine Systems' published instructions; or damage caused by vessel electrical system issues, power surges, or improper wiring.

The warranty is void if the product has been altered in a manner that affects its reliability, safety, or intended operation, as determined by FlushStar Marine Systems.

Normal Wear Items

The following items are considered normal wear components and are not covered under this warranty: fuses, O-rings, gaskets, seals, quick-connect fittings, wiring connectors, switches and indicator lights, and other consumable or serviceable components subject to normal wear and tear.

Limitation of Liability

Under no circumstances shall FlushStar Marine Systems be liable for any incidental, consequential, indirect, special, or punitive damages, including but not limited to vessel damage, engine damage, towing expenses, haul-out costs, loss of use, loss of time, loss of profits, travel expenses, or other related costs. FlushStar Marine Systems' maximum liability under this warranty shall not exceed the original purchase price of the product.

Transferability

This warranty applies only to the original purchaser and is not transferable without written approval from FlushStar Marine Systems.

Warranty Registration

Warranty coverage begins on the original date of purchase. Customers may be required to provide proof of purchase when submitting a warranty claim. Failure to provide proof of purchase may result in denial of warranty coverage.

Policy Changes

FlushStar Marine Systems reserves the right to modify or update this warranty policy at any time without prior notice. Any changes will not affect warranty coverage for products purchased prior to the effective date of such changes.

Requesting Warranty Service

To request warranty service, repair, replacement, or product evaluation, please contact us at 850-250-2483, by email at customercare@flushstarmarine.com, or through www.flushstarmarine.com.

Please include: your name and contact information, product model, serial number (if applicable), date and place of purchase, a detailed description of the issue, and photos or videos of the concern if available. A FlushStar Marine Systems representative will review your request and provide warranty claim instructions, including an RMA number if applicable.